POLICIES
By booking your appointment, you agree with the policies stated, that you are responsible for following these policies, and are aware of accountability if you fail to do so.
PAYMENTS
All services require a $50 non-refundable deposit in order to book & will be deducted from your remaining balance.
The remaining balance must be paid in cash or Zelle only.
BOOKING CONFIRMATION & REMINDER
After booking your appointment, you will receive a text confirmation and two emails - an email with directions for the day of your appointment and email confirmation that includes your service title, appointment date, and time.
You will also receive an email reminder of your appointment 72 hours prior to your appointment. You may choose to receive a text reminder during checkout, which you'll receive 24 hours prior to your appointment.
LATE ARRIVALS
After 10 minutes, a $10 late fee will be added to your remaining balance. Past 15 minutes, your appointment will be canceled.
RESCHEDULES & CANCELLATION
You must reschedule your appointment at least 48 hours prior in order to transfer your deposit. Any time less than 48 hours is a cancellation.
Cancellation = forfeiting your deposit.
You may reschedule/cancel through your account under 'my bookings'.
NO SHOW, NO CALLS = NO FUTURE APPOINTMENTS
SERVICE CHANGES
All service changes must be requested at least 48 hours advance.
Appointment duration is reserved according to the service originally booked.
Without 48 hour notice, the original service charges will still apply.
If you book a removal and arrive without needing one, the $30 removal fee will still be charged. If you book a design set and choose not to proceed with designs during the appointment, you will be charged the starting rate of the design tier booked.
Each appointment block is reserved exclusively for you. Without advance notice of a service change, the original service rate will still apply.
GUESTS
No extra guests are permitted.
GOOD TO KNOW
No foreign work allowed - foreign sets must be removed prior to your appointment or you may book a service that includes a removal.
No enhancements will be performed on damaged nails.
If you are unsure of the condition of your nails, please feel free to send photos prior to booking.
Fill ins are recommended between 2.5 - 3 weeks old but are offered up to 4 weeks, anything over this time period require a new set.
Policies are subject to change without notice as you are required to read these policies prior to each booking.