WHERE ARE YOU LOCATED?

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• 54-14 74th Street, Maspeth NY

​*Exact address is given in the confirmation email you will receive after booking and is also included in the reminder email sent out 72 hours prior to your appointment.

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​HOW DO I GET THERE?

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• Q58 Q59 to Grand Av/74th Street

• R M E train to Grand Av - Newtown then transfer to Q58/Q59 to Grand/Av/74th Street

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PARKING?

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• Street & Metered Parking

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WHEN ARE YOU AVAILABLE?

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• Availability can be viewed in the booking calendar.

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HOW CAN I RESCHEDULE/CANCEL MY APPOINTMENT?

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• You can reschedule up to 48 hours prior your appointment by logging into your account and going to "my bookings".  Rescheduling feature is only available on the site, not the app. 

 

Cancellations automatically forfeit your deposit. Deposits are only transferable through rescheduling.

  

  

​I DON'T SEE OPEN SLOTS, CAN YOU SQUEEZE ME IN?

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• Unfortunately, squeeze ins are not offered. Availability can be seen in the calendar, if there are no slots then there is no availability.

 

Please head over to the WAITLIST page and fill out the form to be notified of any cancellations and reschedules.

Any LAST MINUTE cancellations will be posted on Instagram story (@onyxartistry.co).

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HOW CAN I CONTACT YOU?

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• You can contact us through the phone number given in the confirmation email, as well as the ”CONTACT US” page.

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QUESTIONS OR CONCERNS?

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• If you have any questions or concerns, please go over the policies as well as this FAQs page - If you do not find an answer, you can then head over to the 'CONTACT US' page or contact the phone number provided in your confirmation email to ask your question. 

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